TERMS & CONDITIONS
MAKING A PURCHASE
When making a purchase, simply browse through our website or search for exactly what you want using the search bar until you find what you need. Then simply ‘add to basket’, when you have finished shopping simply press ‘check out’. You will be able to edit your basket, cancelling or adding items, at any time up until when you enter your payment details.
PAYMENT AND CURRENCIES
Prices will always be shown in Great British Pounds Sterling. We accept payment by most major credit and debit cards, these are processed using PayPal and secure checkout. Credit cards are pre-authorised immediately using the PayPal and secure checkout.
INTERNATIONAL SHIPPING
At our discretion certain international orders may be sent using DHL instead of Royal Mail to improve the security and tracking of your parcel.
TAX CHARGES
Please note that all necessary purchase taxes are included in the price. However, the buyer is solely responsible for any import duty, import taxes or other incidental charges that may apply upon delivery.
SECURITY
Here at Chameleon unique designs, we are keen for our customers to buy our products with confidence. All credit card details are processed using secure checkout and PayPal secure transaction system.
COMPLETING YOUR ORDER
If you have entered your payment details and checked out, your package should be being processed. However there are a few cases where we cannot complete your order. This will only occur if the product you have ordered is now out of stock; if your payment was unauthorised; in the instance of a pricing or product description error; or if you fail to meet the eligibility order criteria set out by these terms and conditions.
CUSTOMER SERVICES
If you have any worries or comments, please do not hesitate to contact us through the contact us page on our website.
CUSTOMER PRIVACY
Keeping your details private is something very important to us, we will never participate in unsolicited mailing and will never give your contact details to other companies or organisations unless this is a legal obligation. We may from time to time send product information and offers via email to you directly, but not through a third party. If you do not wish to receive product information or offers, please inform us by email.
PRICES AND PAYMENT
All prices shown on the website include VAT, however they exclude delivery. The total price will be shown at the checkout once you have selected a means of delivery.
FORCE MAJEURE
We shall incur no liability for failure to perform our obligations under this contract due to the existence of circumstances which we have not caused or are beyond our control. If you have any queries, please contact us.
CUSTOMER FEEDBACK
We are always looking for ways to improve our website and the service you receive, so we welcome any constructive comments. We are constantly striving for 100% customer satisfaction, if our product offering and service did not meet this, let us know!
Our Terms and Conditions of Sale do not affect your Statutory Rights.